Shipping policy
Thank you for shopping with Dunveros. We are committed to delivering your order in a reliable and timely manner. Please review our shipping policy below for information about order processing, shipping times, and delivery expectations.
Shipping Coverage
Dunveros currently ships to customers throughout all 50 states within the United States.
Free Shipping
We proudly offer FREE shipping on all orders. No minimum purchase is required to qualify for free shipping.
Order Processing Time
All orders are processed within 1–3 business days after payment has been successfully received and verified.
Processing times may be extended during periods of high order volume, holidays, or unforeseen circumstances.
Estimated Delivery Time
After processing, orders are typically delivered within 23–25 business days.
Estimated delivery times are provided for reference only and are not guaranteed.
Shipping Confirmation
Once an order has been processed and shipped, customers may receive shipping information and tracking details when available.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Dunveros is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping addresses provided by the customer.
Delays
While we strive to deliver all orders within the estimated timeframe, delivery may occasionally be delayed due to factors beyond our control, including:
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Weather conditions
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Carrier delays
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Transportation disruptions
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Customs or regulatory inspections
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High seasonal demand
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Other unforeseen circumstances
Lost or Stolen Packages
Once an order has been handed over to the shipping carrier, delivery responsibility transfers to the carrier. If a package is marked as delivered but cannot be located, customers should first check with household members, neighbors, or the local carrier office.
Undeliverable Packages
Packages returned as undeliverable due to an incorrect address, refusal of delivery, or failure to receive the shipment may be subject to additional shipping charges before reshipment.
Order Changes and Cancellations
Requests to modify or cancel an order must be submitted before the order enters processing. Once processing or shipment has begun, orders may no longer be eligible for modification or cancellation.
Multiple Shipments
In some cases, items from the same order may be shipped separately. If this occurs, customers will not incur any additional shipping charges.
Policy Updates
Dunveros reserves the right to modify this Shipping Policy at any time. Any updates will be posted on the website and will apply to orders placed after the revised policy is published.